FAQ
What is included in the Skin Support Facial with LED?
This 90-minute treatment is your go-to for long-term skin health. It includes a double cleanse, gentle exfoliation, facial massage, targeted mask, customised serums, moisturiser, and SPF - plus LED light therapy to enhance skin function and speed up results. We tailor every step to meet your skin where it’s at on the day.
What are the benefits of this facial?
It’s the ultimate support system for your skin - boosting hydration, calming inflammation, strengthening the skin barrier, and restoring glow. With the LED add-on, you also get enhanced collagen support, reduced breakouts, and faster healing - all without downtime or irritation.
What skin types is this facial suitable for?
Most. Whether you’re dry, dull, congested, or a bit of everything, this facial is gentle enough for sensitive skin but effective enough to deliver visible results. The LED makes it especially supportive for skin that’s healing, dull, or just feeling off-balance.
Is this facial customisable?
Always. From the exfoliation to the mask to the serums applied and LED wavelength — everything is selected to suit your skin’s unique needs.
What brands are used in the treatment?
We work with Medik8, Oskia, and Josh Rosebrook - professional-grade, skin-loving formulas known for their results, textures, and sensorial experience.
What is LED light therapy and how does it help?
LED uses specific wavelengths of light to target skin concerns at a cellular level. It stimulates collagen, calms inflammation, supports healing, and helps fight acne-causing bacteria - depending on the colour of light used. It’s completely non-invasive, pain-free, and deeply restorative.
Can I choose the LED light colour?
We’ll choose for you based on your skin on the day:
Red Light helps with collagen boosting, repair, and glow.
Blue Light targets acne and reduces inflammation.
How long does the LED therapy take?
The LED light runs for 30 minutes within your 90-minute facial - giving your skin time to soak in the benefits while you relax under the glow.
Are there any side effects or downtime?
None. This facial is designed to restore and support the skin - no redness, peeling, or recovery needed. Most clients leave glowing, not blotchy.
Can I wear makeup after the facial?
Yes, though many clients love the post-facial glow and skip it altogether. If needed, you’re absolutely fine to apply makeup after your treatment, or book The Express Makeup and we can do it for you.
How often should I get this facial?
Every 4–6 weeks is ideal for skin maintenance. If you're working on a specific concern like acne, sensitivity, or loss of firmness, we may recommend a more consistent schedule with regular LED boosts.
Does this facial include extractions?
No traditional extractions. We use gentle methods (like enzymatic exfoliation) to help decongest without trauma. If you're concerned about blackheads or congestion, we’ll guide you to the best next-step treatment.