Shipping policy

DELIVERY

New Zealand
Shipping within New Zealand is charged at a flat rate of NZD$8.00 per order, with delivery free for orders over NZD$149.

Orders are packed Tuesday - Friday, and generally when the order is received before 12pm your order will be picked up by our NZ Post courier that day. Orders received after 12pm on Friday, over the weekend and on Monday are shipped on Tuesday. 
In normal conditions you can expect your order to arrive within 1 – 3 working days (please add an extra two days for rural delivery). 
We will send you an email with tracking details as soon as your order is packed and ready to be picked up by the courier.

Please note, we are not responsible for any delivery delays once your order has been collected from our store.

Australia

17 June 2026
AUSTRALIAN SHIPPING CURRENTLY PAUSED DUE TO RATES INCREASING - PLEASE EMAIL US FOR A SHIPPING QUOTE IF YOU'D LIKE TO ORDER

Shipping to Australia is charged at a flat rate of NZD$35.00 per order with free delivery for orders over NZD$249.
Orders are packed Tuesday - Friday and we endeavor to ship your order via DHL Express the following day. Orders received after 12pm on Friday, over the weekend and on Monday are shipped on Tuesday. 
We will send you an email with tracking details as soon as your order is packed and ready to be picked up by the courier.

For international shipping other than Australia, please contact us directly at hello@iris-beauty.co.nz for a shipping quote.