FAQ
How long does a skincare consultation take?
Typically 15 minutes - though if there’s more to unpack, we’ll take the time to get it right. No rushing, no surface-level advice.
What can I expect during a skincare consultation?
We’ll get to know you and your current routine - but also the context around it. Stress, sleep, hormones, diet, environment - it all plays a role in how your skin shows up. We look at the full picture so we can give you practical, personalised advice that actually works for your life.
Is a skincare consultation suitable for all skin types?
Yes. Whether you’re dealing with dryness, acne, pigmentation, sensitivity, or just general “what is happening with my face?” vibes - we tailor our approach based on your skin type, any conditions you’re managing (or are in your family history), and how much pigment your skin naturally contains. No cookie-cutter advice here.
Will I receive personalised product recommendations?
Absolutely. We’ll guide you to products that suit your skin, your lifestyle, and your budget - no overwhelm, no pressure, and definitely no unnecessary steps.
Can I book a virtual skincare consultation?
Yes - we offer an online skincare consultation for those who can’t make it in-store. You’ll fill out a consultation form, and we’ll come back to you with personalised product recommendations tailored to your skin, lifestyle, and goals. It’s expert guidance, made easy.